GetSound.ai Knowledge Base
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FAQ

  • Where can I use GetSound Music?
  • How does the 7-day free trial work?
  • What is a zone?
  • Can I use GetSound on multiple devices
  • How do I add an additional zone / zones to my account?
  • Why am I hearing a watermark?
  • Cancel your account
  • Can I add multiple environmental layers?
  • How do I request a refund?
  • How do I update my payment method?
  • Can I download the music from GetSound?
  • How do I skip to a new soundscape?
  • What payment options are available?
  • Do you offer any API Service?
  • Which currency is the pricing?
  • I signed up for the personal account, but some features are still limited. What should I do?
  • Can I use these soundscapes for something other than background music?​
  • I want to cancel my subscription.
  • Is it possible to create and download tracks to use in my videos?
  • Do you plan to offer a license for livestreams?
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